The sooner you apply, the better. You can apply anytime, and we will get back to you within 24 hours. In case your first preference accommodation is fully booked, we will allocate you another place in another residence.
You can always write us an e-mail email@example.com and tell us at which university you study. We will recommend you an accommodation. All e-mails are answered within 24 hours (except on weekends and holidays).
We tend to process all our applications within the 24 hours (except on weekends and holidays). In case your first preference accommodation is fully booked, we will allocate you another place in another residence.
Offers are not binding. In case you reject it, just email us so we can delete you from our system or in case you do not contact us back your reservation will be automatically deleted together with the reservation deadline.
In case you notify us three months prior to moving in date of the contract, your deposit is given back. Once your contract starts, you are liable to pay the rent for the contract period regardless if you moved in or not. Please note that your rent obligation starts with the first day of your contract. Failure to pay in regular manner may result in termination of the contract.
Come and pick up your key at Housing Vienna office during our opening hours on the first day of your contract period. Moving in is possible on weekdays only. Check our opening hours and plan accordingly.